The Training Warehouse
what clients say

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+44 0 7721 880 137


   Tel: +44 (0) 7721 880137

Client Testimonials

Training Warehouse

As providers of post-graduate learning opportunity for pharmacists, we have used The Training Warehouse on a number of occasions. Olwen Sheridan is a great 'people person' and an excellent facilitator of workshops. She uses a wide variety of training methods within her workshops to engage learners with differing learning styles thus ensuring an effective learning experience for all. Workshops are very participative with all learners being encouraged to actively participate - even the reluctant learners! Feedback from her workshop sessions is always excellent - she never fails to provide an engaging and relevant session.
Dr Heather Bell

Assistant Director for Live Programme

School of Pharmacy, Queen's University, Belfast


I would have no hesitation in recommending Olwen to any business within the healthcare sector. Olwen has worked with a number of my clients in the dental sector and truly understands excellence in customer service.
Gary Nelson


Quality Plan NI


The Training Warehouse delivered the course with an enthusiasm that was infectious. It was easily the most informative and enjoyable course I have attended. Our entire team loved it and the workbook was great reference tool.
Paddy Ann Moore

Practice Manager

Dentique Dental Practice, Downpatrick


Many thanks indeed for running the workshop. Comments from the evaluation forms (and since) are overwhelmingly positive and I always find it very gratifying when the staff enjoy their afternoon training - it's not always the case!
Brian Ponton

Practice Manager


Have used The Training Warehouse many times now. Without fail, the training delivered has been excellent. Clear, concise and tailored specifically to our own individual requirements. Feedback from all staff members is consistently very positive.

Campbell Watt

Practice Manager


Olwen has run a variety of workshops for Protected Learning Sessions in GPs Practices over the past couple of years and the feedback from delegates has been excellent with many of the Practices requesting workshops in the future. This has resulted in improving working relationships with my customers and increased the company’s credibility in providing a much required service.

Moira Wright,
Boehringer Ingelheim


I have worked with Olwen to provide key skills training to a multi-disciplinary group of health professionals. This small group work is very effective and Olwen has the skills to ensure delegates participate effectively. The workshops were tailored to the time available and the needs of the group. The presentation skills workshop was very effective and despite delegates’ different starting points, all could see clear improvement in their presentation skills. After clear and personal feedback, all delegates left more confident. I would recommend this course strongly.

Time management skills are essential to all busy professionals and Olwen ensured all delegates left with the techniques for managing their time more effectively. The course covered effective decision making, prioritization and goal setting. Olwen has the skills to ensure even the most reticent delegates get involved. Most importantly, delegates leave having enjoyed their workshop and all evaluations have been extremely positive."

Dr Brian Connor, GP Tutor

NIMDTA (Northern Ireland Medical & Dental Training Agency)


I found the Assertiveness training excellent. It was motivating, energising and fun and I would definitely recommend it for Practice Managers everywhere.

Chris McKay, Practice Manager

Isle of Lewis


Olwen has a warm, informal and participative style of training which encourages participants to develop confidence and share experiences in a non-intimidating way. I have found her courses productive and well organised with a creative and innovative approach that manages to make any topic engaging to participants at all levels, which for a GP Practice is a challenge.

Irena Nestorowytsch-Irwin

Practice Business Manager


I have used The Training Warehouse many times as an invaluable training resource for my customers. Their feedback has been consistently positive and regularly request future training sessions with Olwen.

Lorna Dalzell,
Pfizer Ltd


Very interesting and well put together session yet informal and relaxed. Castlemilk Surgery



Enjoyed the stress management session immensely and have taken some good suggestions to try out both at home and work.

The Surgery



It was informative and fun – kept me interested. Olwen gave us tips on how to rephrase some of the words we use when dealing with difficult or aggressive patients which I will use in the future. Excellent!

Govan Hill Health Centre



Very pleasant and confident trainer. Easy to listen to with a lot of experience The staff all participated fully making the session more enjoyable and worthwhile.

Limavady Health Centre


I found the training very engaging and interesting with well argued concepts and interactive sessions. It was a very thought provoking approach to the issue of accountability. I thoroughly enjoyed it, should have more meetings like this!

Greenock Health Centre



We benefited from the mix of discussion within the smaller groups and role-play. The scenarios presented were very good and true to practice. I really enjoyed the workshop and will take and use what I have learned today.

Assertiveness Training

Southern Area Learning in Teams (SALT)



Olwen has a wealth of experience in the training dept and is, in my opinion, an expert in her field. I hope you find this useful and I know that if you need her then she would be more than happy to help.

Cathy Smart,
Boehringer Ingelheim


“Excellent event – a great opportunity to network and also gain an insight into the varied role of a practice manager”

Network & Learning


Just to let you know we used Olwen Sheridan as a side talk to our speaker today. The session went brilliantly, she really engages the customers and it was nice to see the customers laughing and involving themselves with their peers. Some customers said, ' it was nice to come to a meeting where there was a mix of education and fun. Olwen comes highly recommended.

Marc Davies,
Astra Zeneca

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