The Training Warehouse
courses
Business
Healthcare
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+44 0 7721 880 137

 

   Tel: +44 (0) 7721 880137

 

   info@thetrainingwarehouse.co.uk

Courses - Healthcare Professionals

Training Warehouse

Customer Care

- Patients Matter
- Telephone Skills

- Patients Matter 2: Advanced
  Customer Care
- Dealing with Difficult and Aggressive
  Patients


Communication Skills

- It's Good to Talk
- Influencing Skills
- Making an Impact at Interviews
- Managing Patient Change
- Developing Assertive Skills and
  Behaviour
- Effective Presentation Skills
- Conflict in the Workplace
- Breaking Bad News


Leadership Skills

- Chairing Effective Meetings
- Effective Mentoring
- Coaching for Results
- The Gift of Feedback

- Situational Leadership
- Effective Delegation
- Motivation in Action
- Performance Appraisal

Team Development

- Encouraging Accountability
- Knowing Me, Knowing You

- Building High Performing Teams


Personal Development

- What Matters Most
  (Time Management Programme)
- Managing Change
- It's All About Attitude

- Managing Stress
- Performance Appraisal
- Be Your Own Life Coach

For more detailed information on our workshops please download the brochure.

Download Brochure

word WORD (2007) brochure for
Courses for Healthcare Professionals
(opens in a new window) for more info


pdf PDF brochure for
Courses for Healthcare Professionals
(opens in a new window) for more info

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